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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Riley A Walker

November 22, 2025

5  out of  5
rating by Riley A Walker
"Always handle insurance need in a professional manner."
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Phyllis Steele

November 8, 2025

5  out of  5
rating by Phyllis Steele
"Great experience. Kim was very patient and knowledgeable. Been with them for several years. I never doubt the information I receive."
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David Neff

October 30, 2025

5  out of  5
rating by David Neff
"Christene was excellent. Very knowledgeable and responsive."
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Adriana Scott

October 30, 2025

5  out of  5
rating by Adriana Scott
"I have been using Kenneth James for years. He is the best and most knowledgeable agent I have used."
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Jenn Partlow

October 29, 2025

5  out of  5
rating by Jenn Partlow
"Love this State Farm. They really talk you through everything which is not something you get with every insurance company."
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Leonard Benton

October 28, 2025

5  out of  5
rating by Leonard Benton
"The agency has served my family's home and automobile insurance needs for 30 years. They have provided excellent professional services. The staff is well informed, timely, reliable and friendly. They have consistently sought to offer products to fit our needs and at the most affordable cost. I have always felt that they are committed to serving me and not trying to sell me more insurance."
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Alexander Davis

October 16, 2025

5  out of  5
rating by Alexander Davis
"Great assistance from State Farm."
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Ericia Oliver

October 2, 2025

5  out of  5
rating by Ericia Oliver
"Mr James and his team are very helpful. I would like to say Kym is very fast at responding to my needs at any time. Thank you guys, I really appreciate you."
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Wilbert Fox

September 25, 2025

5  out of  5
rating by Wilbert Fox
"Simply awesome to deal with"
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Marcia Ahmad

September 11, 2025

5  out of  5
rating by Marcia Ahmad
"I have insurance on my home and rental properties. I filed a claim on all roofs. State Farm sent me checks for all in a timely manner."
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JACKIE PENN

September 2, 2025

5  out of  5
rating by JACKIE PENN
"In December 2024 I filed a property claim with the Kenneth James State Farm agency for the first time filing a property claim. Being unaware of the process and procedures I asked for help, and patience, going through the process. Speaking with Mr. James, Lizz, and Kim has made what I thought would be an extremely complicated and denial challenge far more pleasant than anticipated. Kim and Christina have been very professional with folloow-up phone calls and getting information related to my claim. With her being familiar with insurance claims she's offered advice and suggestions I did not think of. She and the office have been very helpful navigating me through this process. Great office!"
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seddie barber

August 29, 2025

5  out of  5
rating by seddie barber
"Had a very pleasant experience setting up new insurance with Kenneth James and State Farm. The staff was very helpful and was quickly available to answer additional questions I had."
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Cameron Dawson

August 28, 2025

5  out of  5
rating by Cameron Dawson
"Love this office and love the people in it. They communicate, which is rare in their industry. I'm very pleased with my prices and the relationship I have with this agency."
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michael milligan

August 26, 2025

5  out of  5
rating by michael milligan
"The best insurance agency in town! Kym, Christine, Liz’s, & Kenneth are all super helpful! 100% recommend."
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Rosetta Woodberry

August 25, 2025

5  out of  5
rating by Rosetta Woodberry
"State Farm has been my insurance carrier for our life insurance, car insurance, and homeowner insurance for years. They provide quality service."
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Hajoong Kim

August 19, 2025

5  out of  5
rating by Hajoong Kim
"Much cheaper than allstate, kind staffs and quick followups."
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Steve Richardson

August 4, 2025

5  out of  5
rating by Steve Richardson
"Great man of business he has taken care of me for 20+ years. I do all my interest Niece through him."
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Yvonne Burns

June 26, 2025

5  out of  5
rating by Yvonne Burns
"I've been with State Farm (Kenneth James) for many years. Liz, is my favorite person. She's kind, has a great sense of humor, easy to talk to and very professional. she answered all my questions and always gets the job done. Greatful customer"
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Christopher Tillman

June 25, 2025

5  out of  5
rating by Christopher Tillman
"Great Customer Service"
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Myra Windham

May 22, 2025

5  out of  5
rating by Myra Windham
"Have been with State Farm (Kenneth James) for many years, but only recently had to file a claim. They made the process quick and easy and I was so surprised. I talked with Liz many times and she answered all my questions and really went out of her way to be helpful. I am now enjoying my new roof and will always be a State Farm customer. Can't express how thankful I am at the concern and professionalism I was shown...."
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LouAnne Cavin

April 10, 2025

2  out of  5
rating by LouAnne Cavin
"person who answered the phone made me repeat my name and the spelling of my name five or six times."
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Min Lia

March 14, 2025

5  out of  5
rating by Min Lia
"Very nice staff. They were able to help me with any questions i had. they we were able help me with the State Farm app that I was having trouble with. highly recommend"
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Norris Wilson

February 13, 2025

5  out of  5
rating by Norris Wilson
"Best State Farm Office ever the ladies in this office are always so sweet. They always have the best candy out. They walk me through with my homeowners claim effortlessly."
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Alex Emerson

January 29, 2025

5  out of  5
rating by Alex Emerson
"My go to insurance company. This staff does it right."
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Basir amiri

January 27, 2025

5  out of  5
rating by Basir amiri
"Very helpful staff. The people there are always happy to help. Carmen helped me and she was very friendly and knowledgeable."