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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Emerson

October 3, 2024

1  out of  5
rating by Alex Emerson
"Worst staff ever here! My vehicle claim has cost me so much money even though I have full coverage. they ended up falsifying estimates and adjusted clear damage of claims to nothing. I pay a ridiculous amount for full coverage, but it seems like they don't want to cover anything. Would not recommend this unprofessional and rude establishment to my mother's worst enemy!"
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Payton Bond

September 12, 2024

5  out of  5
rating by Payton Bond
"Always the best customer service from Letty and the other agents at this branch!"
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Supong

August 30, 2024

5  out of  5
rating by Supong
"First time getting insurance with my father through Letty Gutierrez. Process was straight forward and she did what she could to get us the best rates. On top of that, she answered all the questions we had. Great experience overall, would come back for other insurance needs."
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Stacy Driscoll

August 17, 2024

5  out of  5
rating by Stacy Driscoll
"Letty makes my day every time I go into the office! Such a positive experience! And she is fast, efficient, kind, funny. The office staff are all sweet and inviting."
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Dre Rod

August 16, 2024

5  out of  5
rating by Dre Rod
"State Farm Kenneth James office is the absolute the best. I have been with this office since 2016. Lizz has been my point of contact since day one. Lizz is extremely helpful, informative, kind, professional and understanding. She has always been there for me for any questions or concerns and always looking for ways to help me save money. I stared with only Auto Insurance back in 2016, and I now have life insurance for myself and daughter and homeowners' insurance. I highly recommend this office and Lizz!"
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Leticia Gut.

August 7, 2024

5  out of  5
rating by Leticia Gut.
"10/10 best State Farm I’ve come across."
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MILEIDIS ESTHER ACOSTA PIRELA

August 6, 2024

5  out of  5
rating by MILEIDIS ESTHER ACOSTA PIRELA
"She is really friendly and nice, I will recommend her."
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Dr. Steven Penny, M.D.

May 1, 2024

1  out of  5
rating by Dr. Steven Penny, M.D.
"Would not provide me the insurance that I requested."
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Brad Bandy

February 27, 2024

5  out of  5
rating by Brad Bandy
"Everyone is great here! They know my name and always help me with whatever I need even if it’s last minute. Kim works with me to find the best coverage and ways to save money. I’ve even been surprised at how cheap the rates are for friends of mine, who are new drivers. State Farm has actually beat bargain rate insurance, companies for high-risk drivers which surprised me. I’ve been with them for 5 years and don’t plan to go anywhere."
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Therren Lusk

February 23, 2024

5  out of  5
rating by Therren Lusk
"Kim was amazing! She conducted operations like a pro"
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NaTasha Harris

February 21, 2024

5  out of  5
rating by NaTasha Harris
"I had the pleasure of working with Letty from State Farm, and I must say that her customer service was exceptional. Letty was incredibly helpful, friendly, and went above and beyond to assist me with my insurance needs. Her dedication to providing top-notch service truly stood out, and I felt like I was in good hands throughout the entire process. I highly recommend Kenneth James State Farm Insurance Agency in Oklahoma City to anyone in need of insurance services. Thank you, Letty, for your outstanding support!"
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Michael Wagner

February 10, 2024

5  out of  5
rating by Michael Wagner
"I called to get info on insurance for my business Liz informed me that state farm doesn't do that any more instead of going on about her day she found a contact for someone that could she super helpful when I call always a pleasure I wouldn't use another agent"
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Latoya Hayes

September 11, 2023

5  out of  5
rating by Latoya Hayes
"Love this guy!! Visit him for all you insurance needs!"
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Anonymous

August 24, 2023

5  out of  5
rating by Anonymous
"Lizz is an outstanding agent. It only took me a call to believe in her and we went across almost all of the different products available to select out the best one’s for me. I was particularly impressed by her in-depth knowledge of not only her products but that of my car (which no other agent has so far come forward with). She genuinely cares about people and wants to help them, and I couldn’t agree more. All in all, I Lizz is the absolute finest that an agent can be and I consider myself extremely lucky to have ran into her, and to continuously benefit from her outstanding services - which are rare to find elsewhere these days."
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jackie martin

August 19, 2023

5  out of  5
rating by jackie martin
"Been with Kenneth James for somewhere around 10 years. Excellent customer service, assistance and coverage. I recently left but only because I needed to find cheaper coverage. They've been fantastic through all my needs."
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Hillary Priest

August 15, 2023

5  out of  5
rating by Hillary Priest
"Thanks to Letty we switch our previous insurance company she was patient friendly and explained and helped us save we appreciate you tons. Definitely recommend to family and friends ."
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Marta Calderón

July 18, 2023

5  out of  5
rating by Marta Calderón
"Muy amables I muy Buenos precios exelente comonicasion"
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tyler baxter

July 18, 2023

5  out of  5
rating by tyler baxter
"Absolutely brilliant. Great atmosphere, wonderful and exceptional Team! Not to mention affordable price for Insurance! Every encounter or experience with Kenneth James State Farm just keeps getting better. Thank you for your time and patience!"
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Angelica Gines

July 12, 2023

5  out of  5
rating by Angelica Gines
"Kenneth was a great help with everything I needed. He is the best I’m satisfied with everything you helped me with today & saving money."
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Tyga Lions

June 9, 2023

5  out of  5
rating by Tyga Lions
"Kiahanna was excellent in setting me up with my account. Very helpful and knowledgeable about what's best for my needs. Thank you very much!"
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Lena Janay

June 9, 2023

5  out of  5
rating by Lena Janay
"Kiahnna was so helpful helping me earlier in the week with my life insurance. I’m really really excited and she is amazing! Kiahnna you rock girl!"
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dabig bubba

June 9, 2023

5  out of  5
rating by dabig bubba
"Kiahnna is very helpful and is very knowledeable whenever I need any help."
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Phong Du

June 2, 2023

5  out of  5
rating by Phong Du
"Friendly people that will get you what you need at a reasonable price."
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Thecil Bennett

June 2, 2023

5  out of  5
rating by Thecil Bennett
"EXCELLENT CUSTOMER SERVICE!!! Happy my family changed from Guthrie's insurance office to Mr. Kenneth James' in OKC."
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Sulmy Perez

May 31, 2023

5  out of  5
rating by Sulmy Perez
"I definitely recommend this place to all of my family! Super friendly and professional!"