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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Min Lia

March 14, 2025

5  out of  5
rating by Min Lia
"Very nice staff. They were able to help me with any questions i had. they we were able help me with the State Farm app that I was having trouble with. highly recommend"
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Norris Wilson

February 13, 2025

5  out of  5
rating by Norris Wilson
"Best State Farm Office ever the ladies in this office are always so sweet. They always have the best candy out. They walk me through with my homeowners claim effortlessly."
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JACKIE PENN

February 6, 2025

5  out of  5
rating by JACKIE PENN
"In December 2024 I filed a property claim with the Kenneth James State Farm agency for the first time filing a property claim. Being unaware of the process and procedures I asked for help, and patience, going through the process. Speaking with Mr. James, Lizz, and Kim has made what I thought would be an extremely complicated and denial challenge far more pleasant than anticipated. Kim has been very professional with folloow-up phone calls and getting information related to my claim. With her being familiar with insurance claims she's offered advice and suggestions I did not think of. She and the office have been very helpful navigating me through this process. Great office!"
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Alex Emerson

January 29, 2025

5  out of  5
rating by Alex Emerson
"My go to insurance company. This staff does it right."
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Basir amiri

January 27, 2025

5  out of  5
rating by Basir amiri
"Very helpful staff. The people there are always happy to help. Carmen helped me and she was very friendly and knowledgeable."
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pas

December 19, 2024

5  out of  5
rating by pas
"staff is very helpful and helped me obtain a quote very quickly"
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Alex Esch

December 3, 2024

5  out of  5
rating by Alex Esch
"This agent and office are awesome to deal with I recommend this office to work with"
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Payton Bond

September 12, 2024

5  out of  5
rating by Payton Bond
"Always the best customer service from Letty and the other agents at this branch!"
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Supong

August 30, 2024

5  out of  5
rating by Supong
"First time getting insurance with my father through Letty Gutierrez. Process was straight forward and she did what she could to get us the best rates. On top of that, she answered all the questions we had. Great experience overall, would come back for other insurance needs."
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Stacy Driscoll

August 17, 2024

5  out of  5
rating by Stacy Driscoll
"Letty makes my day every time I go into the office! Such a positive experience! And she is fast, efficient, kind, funny. The office staff are all sweet and inviting."
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Dre Rod

August 16, 2024

5  out of  5
rating by Dre Rod
"State Farm Kenneth James office is the absolute the best. I have been with this office since 2016. Lizz has been my point of contact since day one. Lizz is extremely helpful, informative, kind, professional and understanding. She has always been there for me for any questions or concerns and always looking for ways to help me save money. I stared with only Auto Insurance back in 2016, and I now have life insurance for myself and daughter and homeowners' insurance. I highly recommend this office and Lizz!"
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Leticia Gut.

August 7, 2024

5  out of  5
rating by Leticia Gut.
"10/10 best State Farm I’ve come across."
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MILEIDIS ESTHER ACOSTA PIRELA

August 6, 2024

5  out of  5
rating by MILEIDIS ESTHER ACOSTA PIRELA
"She is really friendly and nice, I will recommend her."
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Dr. Steven Penny, M.D.

May 1, 2024

1  out of  5
rating by Dr. Steven Penny, M.D.
"Would not provide me the insurance that I requested."
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Brad Bandy

February 27, 2024

5  out of  5
rating by Brad Bandy
"Everyone is great here! They know my name and always help me with whatever I need even if it’s last minute. Kim works with me to find the best coverage and ways to save money. I’ve even been surprised at how cheap the rates are for friends of mine, who are new drivers. State Farm has actually beat bargain rate insurance, companies for high-risk drivers which surprised me. I’ve been with them for 5 years and don’t plan to go anywhere."
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Therren Lusk

February 23, 2024

5  out of  5
rating by Therren Lusk
"Kim was amazing! She conducted operations like a pro"
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NaTasha Harris

February 21, 2024

5  out of  5
rating by NaTasha Harris
"I had the pleasure of working with Letty from State Farm, and I must say that her customer service was exceptional. Letty was incredibly helpful, friendly, and went above and beyond to assist me with my insurance needs. Her dedication to providing top-notch service truly stood out, and I felt like I was in good hands throughout the entire process. I highly recommend Kenneth James State Farm Insurance Agency in Oklahoma City to anyone in need of insurance services. Thank you, Letty, for your outstanding support!"
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Michael Wagner

February 10, 2024

5  out of  5
rating by Michael Wagner
"I called to get info on insurance for my business Liz informed me that state farm doesn't do that any more instead of going on about her day she found a contact for someone that could she super helpful when I call always a pleasure I wouldn't use another agent"
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Latoya Hayes

September 11, 2023

5  out of  5
rating by Latoya Hayes
"Love this guy!! Visit him for all you insurance needs!"
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Anonymous

August 24, 2023

5  out of  5
rating by Anonymous
"Lizz is an outstanding agent. It only took me a call to believe in her and we went across almost all of the different products available to select out the best one’s for me. I was particularly impressed by her in-depth knowledge of not only her products but that of my car (which no other agent has so far come forward with). She genuinely cares about people and wants to help them, and I couldn’t agree more. All in all, I Lizz is the absolute finest that an agent can be and I consider myself extremely lucky to have ran into her, and to continuously benefit from her outstanding services - which are rare to find elsewhere these days."
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jackie martin

August 19, 2023

5  out of  5
rating by jackie martin
"Been with Kenneth James for somewhere around 10 years. Excellent customer service, assistance and coverage. I recently left but only because I needed to find cheaper coverage. They've been fantastic through all my needs."
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Hillary Priest

August 15, 2023

5  out of  5
rating by Hillary Priest
"Thanks to Letty we switch our previous insurance company she was patient friendly and explained and helped us save we appreciate you tons. Definitely recommend to family and friends ."
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Marta Calderón

July 18, 2023

5  out of  5
rating by Marta Calderón
"Muy amables I muy Buenos precios exelente comonicasion"
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tyler baxter

July 18, 2023

5  out of  5
rating by tyler baxter
"Absolutely brilliant. Great atmosphere, wonderful and exceptional Team! Not to mention affordable price for Insurance! Every encounter or experience with Kenneth James State Farm just keeps getting better. Thank you for your time and patience!"
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Angelica Gines

July 12, 2023

5  out of  5
rating by Angelica Gines
"Kenneth was a great help with everything I needed. He is the best I’m satisfied with everything you helped me with today & saving money."